They’re Talking About Us

April 29th 2010

“Thanks for all your help. I look forward to the final product (Bernhardt upholstery). I especially appreciate your prompt and courteous service.”
- Suzanne / Vero Beach, FL

February 28th 2010

“Thanks so much for your help with our counter stools. You have made this purchase easy for us. We will remember Furniture Direct with any future furniture purchases.”
- Lisa & John / Midland, TX

February 24th 2010

“Kurt – our bed arrived this morning and looks fabulous. Thanks for working with us to find the right fabric and piping. We’re so excited here!”
- Connie / Houston, TX

January 26th 2010

“Bernhardt does a masterful job of preparing their furniture for shipping. We will recommend you and your company to our friends and look forward to doing it again in the future.”
- Stan / Calgary, Canada

January 17th 2010

“Bed arrived and looks great!”
- Todd / Glastgonbury, CT

December 7th 2009

“I just wanted to say that you have an amazing turn-around time! Carole from your company called me about 10min. ago and provided me all the pricing information. She was absolutely clear and a pleasure to talk to. Thanks!”
- Uma / Lansdale, PA

October 1st 2009

“My furniture (Bernhardt) was delivered and I love it! I especially love my Bernhardt cocktail table, it’s just made beautifully. I’ll recommend you to other people because I’ve been very pleased.”
- Nancy / Naples, FL

September 1st 2009

“I just wanted to let you know we received the Peggy Pendant (Currey &Co. ) lights a couple weeks ago. We just got them installed and they are gorgeous!”
- Marla / El Dorado Hills, CA

August 31st 2009

“Hello Carole I received my chair (fr. LeatherTrend) today and it is really nice. I cannot believe what a great match it is. Thank you for all of your help and have a wonderful autumn.”
- Linda / Wayne, PA

August 3rd 2009

“Hey Kathleen – We finally got the bedroom furniture! It’s absolutely gorgeous! We love it. Thanks for all your help.”
- Arlene / Lafayette, LA

July 22nd 2009

“Hi Carole – We recently ordered Berkline theater seats through you – they are here and they are gorgeous! We ordered a set with two single seats in the middle and we’d like to see if we can get a straight armrest to put in-between them. I under-estimated everyone’s love of cup holders!”
- Pam / San Jose, CA

June 6th 2009

“I received shipment of the Bernhardt chair. It is beautiful!”
- Istvan / Philadelphia, PA

May 19th 2009

“The (Bernhardt) chairs arrived yesterday. Everything went fine. I’m just thrilled with them – they’re beautiful!”

- Mary Ellen / Pullman, WA

May 13th 2009

“It (Maitland-Smith fireplace screen) is absolutely beautiful. It fits perfectly, just where I wanted it. And it definitely was worth waiting for. Patti was unbelievable to work with. I just wish you guys were in New York, it’s a pleasure to work with you.”

- Joan / Aquebogue, NY

April 30th 2009

“Dear Carole, Just a brief note to indicate that the Regency chest arrived today. The piece is stunning! Thanks for your personal assistance in the process. The D&D delivery guys were also very nice. Please pass along a good word.”

-Istvan / Philadelphia, PA

April 12th 2009

“I recently received the curio cabinet from the Bernhardt Wilshire collection. It is a gorgeous piece…and I’m especially impressed that it arrived in perfect condition, given that so much of it is curved glass.”

- Ann / North Grafton, MA

April 3rd 2009

“I just wanted to let you know that the furniture was delivered on Tuesday…and we love it!”

- Laura / Simpson, PA

March 26th 2009

“I wanted to take this opportunity to tell you how pleased I was with D&D Delivery. The furniture had to be taken up three narrow flights of stairs… To say this was not an easy delivery is an understatement, but the gentlemen from D&D managed to do it without any damage whatsoever to our walls or floors. I am very grateful to D&D Delivery for making special accommodations for us, especially on such short notice.”

- Gina / Avalon, NJ

March 10th 2009

“…we are now sitting in the finished living room of our condo, and drinking in the beauty of the final pieces from Sherrill.”

- Tim & Chuck / Holland, MI

February 24th 2009

“LOVE the piece!! Thanks so much. I was skeptical at first…but would be happy to do more business in the future.”

- Sonia / Pleasantville, NY

December 14th, 2008

"Furniture delivered today–it’s beautiful! Thank you."

- Pam / Fuquay Varina, NC

November 21st, 2008

“Patti ~ I love my furniture! It was delivered today! Thanks again.”

- Janice / Arlington, VA

November 6th, 2008

“We are thrilled with the furniture, the delivery, and especially the service. This was a large expenditure for us and we ended up having a great experience.”

- Derek / Naperville, IL

October 21st, 2008

"Paul and I love our furniture and we especially have enjoyed working with (sales consultant) Patti.She is so friendly and knowledgeable and honest. I had worked with her years ago on some bedroom furnitureand it was such a delight to find that she still worked for Furniture Direct and we were able to work withher in person.

There is no doubt that I will use you again should the need arise and I always tell my friends about mygreat experiences with Patti and your company."

- Cindy / Roswell, NM

October 16th, 2008

"I just received my dining room tables and chairs (made by Old Biscayne & Charleton Forge).I want to let you know everything is great and (delivery) went smoothly."

- Marcia / North Oaks, MN

October 13th, 2008

"Dear Amy, I just received the Milan sofa (by Kincaid) that you so patiently helped me order.Firstly, the delivery men were earlier than expected, a lovely surprise. They were the most helpfuland sweet guys that have ever delivered to me.

Secondly the sofa, I have no words to describe how amazing my sofa is. It is deep, soft, just theright .. and consistency of all that makes it up. I never dreamed that you could create for myperfect sofa.

To all the craftsman, I could’nt find anything nicer if I were shopping in Milan.

Again, thank you all so much and I am recommending you to everyone I know, and I mean that literally.I would never think of ordering any furniture in the future that was not from you."

- Amy M. / Timberlake, NC

October 6th, 2008

"Kathleen ~ We received our furniture (Sherrill sectional) last night and it looks great.Thanks for all your help in the process, we will call you again when we need more. Thanks."

- Jordan / Street, MD

September 24th, 2008

"We are in receipt of the Bernhardt Trumbull Cabinet today. It looks great and was well worth the wait."

- Mike / Massapequa, NY

September 6th, 2008

"Carole,
The (Maitland-Smith) clock arrived this week and looks great in my office. Thanks for the suggestion!I appreciate all your help in making it happen…"

- John / Colorado Springs, CO

August 27th, 2008

"We received the furniture today in great shape and love it."

- Linda / Elk Grove, IL

August 19th, 2008

"I love my Charleston Forge stools. They look great and are very comfortable."

- Maria / Saratoga Springs, NY

August 5th, 2008

"Hi Amy, We received the 3 tables from Stone International and could not be more pleased.Thank you for the excellent service and the excellent pricing. I will tell you also that thedelivery service, D&D Direct, was also excellent. They delivered and set up and made sureeverything was good. Thanks again!"

- Doug / St. Paul, MN

July 28th, 2008

"Hi, Patti! I received my furniture a few days ago, and I am absolutely thrilled with it!I just wanted to thank you again for your help. You did a great job!"

- Nancy / Villa Rica, GA

June 27th, 2008

"Hi Carole ~ The Brownstone furniture we ordered is absolutely gorgeous – so much nicer thanI expected. It looks great in our house. I wanted to thank you for all your help over the pastfew months, and your patience with all of the questions we’ve had. We just love our furniture –and it’s been a great experience working with Furniture Direct and D&D (delivery)."

- Jacob / Humble, TX

June 22nd, 2008

"Hi Carole ~ The furniture has just arrived at long last. It is beautiful and I am so pleased with it.I would like to thank you for your patience and hope to do business with you again.

Many thanks"

- Anna / Clackmannanshire, Scotland

"Patti ~ The chairs all arrived last week and they are great!! Thank you so much for all of your help.I really appreciate it. As I continue to decorate, I’ll be in touch!"

- Cheryl / Ho-Ho-Kus, NJ

May 20th, 2008

(ordered Currey & Co. table lamp)

"Carole ~ Got my lamp yesterday! Love it. Thanks so much for all your help.I’ll be in touch again really soon."

- Lisa / Raleigh, NC

May 14th, 2008

(ordered Bernhardt Wilshire Blvd. bedroom collection)

"I just wanted to take a moment to say thank you for all of your help in makingsure I received my furniture. Everything was just perfect and well worth the wait.Again Thanks a million and I hope to do business with you again in the future."

- Tarsha / Brooklyn, NY

April 27th, 2008

(purchased Stanley plasma console)

"The furniture (entertainment center) arrived yesterday –on time and in perfect condition. The D&D guys couldn’t have been nicer.We are very pleased with our purchase and the service we received fromFurniture Direct – thanks."

- John / Cummings, GA

April 23rd, 2008

(purchased Kincaid dining set)

"I received my dining set yesterday and I LOVE IT!!"

- Holly / Lancaster, PA

April 16th, 2008

(ordered Habersham St. Vincent dining set)

"The table and chairs came today and they are beautiful. They look really good in the kitchen."

- Kim / Jasper, IN

March 29th, 2008

(ordered American Drew pediment poster bed in antique cherry)

"I want to tell you it’s beautiful. It’s perfect. And it matches the Pennsylvania Housetraditional cherry perfectly, I mean it’s absolutely stunning.

If you have any customers looking for something to match with their Pennsylvania House it’stotally the piece to put with it. Thank you so much."

- Cheryl / Schwenksville, PA

March 25th, 2008

(purchased Henredon studio sofa & chair)

"The furniture is beautiful. Thank you!!"

- Victoria / Hollywood, CA

March 24th, 2008

(purchased Maitland-Smith wrought iron cabinet)

"The furniture arrived in perfect condition. The two man crew that carriedthe 300 plus pounds of furniture into the house were very professional and pleasantto deal with. Thanks for everything."

- Raymond / Whittier, CA

March 13th, 2008

(ordered Stanley’s American View collection)

"Patti, thank you for your help! I really appreciate it! It’s been a pleasuredoing business with you…I’m always looking for new stuff…"

- Liz / Pottsville, PA

March 10th, 2008

(ordered Nichols & Stones chairs)

"Hi Doris – We received our two chairs today. They look great. Thank you for yourhelp, we have been very pleased with your (Furniture Direct’s) services."

- Karen / Grayslake, IL

March 3rd, 2008

(purchased American Drew chest)

"Received (order) today and the drivers were GREAT. Came exactly when then saidthey were coming. Thanks again."

- Roberta / Northbrook, IL

February 28th, 2008

(purchased a Nichols & Stone Antiguan pedestal table & chairs)

"…I’m gonna definitely tell everybody I know…you’ve gotta go to FurnitureDirect because you’ll be as happy as I am. Thank you Judy…I’m just tickled, andcouldn’t be happier."

- Sherry / Chillicothe, IL

February 15th, 2008

"Hi Debbie ~ The guys from D&D delivery just delivered my couch, and it’sexactly what I wanted. You did a fantastic job and they did a good job of delivery."

- Sharon / Lemoille, NV

February 7th, 2008

"We have made previous purchases on the internet but this was the firsttime we have ever made such a large purchase. It was a very pleasant experience.Dealing with Furniture Direct, and Patti in particular, could not have been better.D&D Delivery was very cooperative in arranging delivery to our schedule, and thetwo delivery men from D&D were very nice. We definitely look to Furniture Directif we have future needs, and can surely recommend Furniture Direct."

- John / La Selva Beach, CA

January 16th, 2008

"I received my Nichols & Stone chairs last evening and I absolutely love them!!They look beautiful and I am so thrilled with my experience with Furniture Direct! I lookforward to shopping with you in the future, Debra."

- Dawn / N. Mankato, MN

January 12th, 2008

"I can’t even begin to tell you how much we love our new dining room set.It is stunning. As much as I would’ve like to have had the set to host the holidaysit was certainly worth the wait."

- Rebecca / Mableton, GA

January 6th, 2008

"The furniture arrived last night and looks great…thanks for all your help."

- Mary / Silver Spring, MD

January 5th, 2008

"Patti – never got a chance to send you a note that the dining room table andchairs came in early December – and they are gorgeous!! Delivery guys were fantasticas well – very professional and very patient… Very good experience and I have alreadyrecommended you to several neighbors."

- Pamela / Mt. Pleasant, SC

December 28th, 2007

"We received our Shermag order – it is beautiful! It is absolutely beautiful.The delivery happened just like you said, and we are very pleased. I’m ready to placeanother order."

- Joanne / Blandon, PA

"We absolutely love the furniture, the service, and the delivery men were excellent.They were helpful and so delightful. We will definitely use you again and have alreadybeen telling friends and family about you."

- Debra / Coto de Caza, CA

December 04th, 2007

"Got the chair last evening – exactly as ordered – thanks!"

- Dave / Plano, TX

November 20th, 2007

(to Doris in Customer Services)
"Thanks for your incredible service and assistance during this process. You aretruly an outstanding member of your organization! We hope you get recognized for youroutstanding service and attention to detail."

- Craig & Kellie / fr. Dublin, OH

November 16th, 2007

(sent to sales consultant Judy)
"I want to thank you for your help in ordering my daughter’s bedroom set fromJessica McClintock. She is thrilled. We were pleasantly surprised. The furniture wasmuch prettier than the pictures. The delivery was on time and the guys were great.Everything is perfect and we definitely will be calling you again."

- Linda / Vero Beach, FL

November 15th, 2007

(voice message to sales consultant Carole, praising D&D delivery service)
"…they were even nicer than the first guys and unbelievably courteous, and just,good job. You know I’m quick to criticize, but I’m also quick compliment, and you did agreat job! When we need more furniture, we’ll get in touch with you. In the meantime,thanks and have a good holiday."

- Mike / Scottsdale, AZ

November 12th, 2007

"The coffee tables look great!"

- Heather / Royersford, PA

November 8th, 2007

"Carole (my sales consultant), I want to thank you again for your help. Ireceived my hutch today and it is beautiful. I really appreciate working with you.Thanks again!"

- Julie / Dallas, TX

October 12th, 2007

"I ordered Stanley furniture and worked with (sales consultant) Carole. All myexperiences with Carole and your company went extremely smooth, and your prices werethe best I could find. My furniture came within the time frame promised and was exactlywhat I expected. Thank you for your professional and knowledgeable staff and for yourcompetitive pricing. I will recommend you to others."

- Dawn / fr. Upper Saddle River, NJ

October 09th, 2007

"I just received the Artistica hutch and it is fabulous!"

- Janice / fr. Colorado Springs, CO

October 01st, 2007

"By far, you gave me the best price I could find on the (American Drew) three items.You answered very quickly and always kept me informed about my order. D & D Delivery isgreat, too. They were efficient and courteous. I am amazed at how smooth the whole processwas, as this is my first time to order furniture over the internet. I definitely will useyour services again if needed and will also recommend you highly. Thanks for a greatpurchasing experience."

- Alma / fr. Dukinson, TX

September 27th, 2007

Debbie and Doris, Thanks for your patience, hand-holding and overall help inthe process. The entertainment center was delivered today and it looks great.The guys from D&D were wonderful.

- Jeff / fr. Coppell, Texas

September 26th, 2007

"…thank you for both Furniture Direct’s and D & D Delivery’s professionalismand customer service, which is lacking in so many companies today."

- Chimene / fr. Chantilly, Virginia

"…the (Corsican) baker’s rack arrived late this morning. It looks great! Weput our things on it in the kitchen, it looks beautiful. I want to thank you for allyour help and your patience through this whole thing."

- Bonnie / fr. Livingston, New Jersey

September 12th, 2007

"Hi Doris, I just wanted to call and let you know how easy & wonderful this whole transaction was.

You guys are fantastic and I will recommend you in the future to anyone who wishes to do any furniture shopping.

Most people love to call and complain but no one likes to call and compliment and I think youand your company deserve that."

- Brian / fr. Arlington, VA

"It’s absolutely beautiful, I just love it!"

"The delivery people from D&D delivery – those guys were fantastic. Theyset up everything, got everything arranged just the way I wanted it.

And just did a marvelous job.

Thank you again so much. The furniture is just absolutely incredible. I appreciate all ofyour help & have a great evening."

- Terri / Germantown, WI

August 31st, 2007

I just wanted to let you know that I am THRILLED with my Stanley entertainment centerand tables. They are more beautiful than I had anticipated.

My experience working with Furniture Direct has been fabulous from the start. Patti,my saleswoman was FANTASTIC and so helpful.

Thank you for all your hard work! Have a great Labor Day!

– Denise / East Granby, CT

August 28th, 2007

“Thanks a million Carole for all your time and patience.”

- Danielle / fr. South Windsor, CT

August 2nd, 2007

"I just wanted to send you an email thanking Furniture Direct. I ordered abedroom set for my daughter with you. Although I’ve used the internet to purchasea lot of product this was my first big purchase using the internet and I was a bitnervous. Your firm made the process very easy and the excellent communication mademe feel very secure. The furniture arrived on Wednesday and everything was in greatshape. The delivery firm you used, D&D was polite and conscientious about settingup the furniture.

My experience was excellent and I will use Furniture Direct in the future.

- Brian

August 1st, 2007

"…I was very pleased with my experience with Furniture Direct."

- Diane Hartka, fr. Larkspur, CA

June 19th, 2007

"I worked with an excellent sales consultant named Kathleen. She was ableto ensure I got the right furniture and very quickly in about 10 weeks."

- Jim / fr. Huntington, Maryland

May 16th, 2007

"This is the second time I’ve used Furniture Direct, and I’ve been very pleased both times."

"You’ll be hearing from me again. Thanks for the excellent service!"

- Allison / fr. Higganum, CT

April 16th, 2007

"…I have been very impressed with the service you all have given."

To our sales consultant Carole: "It is a pleasure to work with you. Iappreciate your efficiency, thoroughness, and friendliness."

- Lori / fr. Lewisville, TX